Quality of service
We strive to offer our customers punctual, fast and efficient support, doing everything in our power to provide them with an exceptional experience.
Our unwavering commitment to our customers is a testament to our commitment to excellence in service quality.
24/7 support
We know that IT problems are not confined to office hours. That’s why we offer extensive 24/7 coverage through our on-call service. Our team is available at all times, day, night, weekends and public holidays. So you can always count on us in an emergency.
Made-to-measure
Every company is unique, so we take great care to design tailor-made solutions specifically for your needs. Whether you want to set up a private or hybrid cloud, outsource your backups or benefit from a dedicated service provider, we’re here to support you, enabling you to concentrate on your core business.
Over 20 years' expertise
With over two decades of experience, we have acquired unrivalled expertise and knowhow. Each and every one of our customers has contributed to enriching our skills and reinforcing our desire to always do better. This is the foundation on which we build lasting relationships of trust with our customers
Competitive costs for maximum value
Cost optimization is a major challenge for companies. That’s why we offer competitive rates without compromising the quality of our services. As a result, we can offer you a service that never compromises on value for money.
A rigorous, proactive approach
Our approach is based on an in-depth analysis of your needs, enabling us to design tailormade solutions that precisely meet your expectations. We then rigorously implement these solutions, updating them throughout our partnership to ensure that they work optimally
Michel ZYLBERMANN
Competence and availability, of course, but what counts most at moka is the friendliness of the teams and their ability to grasp the urgency of the customer’s situation. And that’s irreplaceable. Because you don’t need to call back ten times to find out if things are progressing.
Benjamin ROLLAND
We have been very satisfied with the quality of their services and the management of our IT assets for many years.
Good listening skills and very good advice.
Thibault FAURE
After more than 20 years working with Moka, my loyalty and satisfaction are unquestionable.
Responsive, committed, innovative and complementary, the company’s managers have always been able to meet our IT challenges and adapt their needs to our growth.
Faced with a constantly changing IT environment, we know we can count on a reliable and stable company with strong human values.
Pierre-Etienne PARIS
Moka’s IT support is exceptional.
The Moka team is highly competent, responsive and always ready to solve problems quickly. The quality of customer service is outstanding, which makes for a truly pleasant user experience.
Clear instructions and rapid problem resolution create a friendly atmosphere. Their proactive, empathetic approach makes every interaction positive, raising the overall quality of IT service. A remarkable user experience that puts the IT department at the pinnacle of efficiency and satisfaction.
I highly recommend Moka’s IT support to anyone looking for reliable and efficient assistance.
Anil KALA
A customer of the moka company for several years now, it’s the ideal IT support service for SMEs.
The support service is very fast,
Moka sets up a backup system in line with its needs and the size of its business,
Discussions with Moka’s management are both technical when required, and accessible to non-experts.